Movenpick Surabaya City

The room was clean and nice with a view of Surabaya city. I liked the bed sheets, but the pillow was a bit too high, and I felt uncomfortable when I woke up in the morning. We didn't really enjoy the breakfast; during our 3-day stay, my husband and I skipped it twice because we didn’t like the taste of the food. However, the hotel had a great and luxurious atmosphere, and the price was quite affordable.

This hotel is characterized by impeccable cleanliness and a highly professional staff. Their attention to detail is such that even ordering a simple coffee requires mentioning the room number, even if paying immediately. The staff demonstrates remarkable attentiveness and strict adherence to protocol, reflecting their commitment to quality service.

The level of the Hotel is globaly very good. Staff is kind, rooms are large, nice and comfortable. The swimming pool at 6th floor was a really good surprise and the view is amazing.

I loved the bed, super big and comfortable. The TV channels were crystal clear, the strong water pressure in the shower is rejuvenating. They gave out free cotton candy for kids (which was welcomed with cheers), the breakfast was complete and good.

Everything to like about this hotel. Friendly, welcoming staff. Prompt, professional service. Comfortable, spacious, well-appointed rooms. Great value for money. We stayed 2 nights and enjoyed the relaxing comfort in what is a busy city.